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Have a question, idea, or something you'd like to share with us? We're always happy to hear from you. Whether it's about your order, our process, or just a kind word — our team is here to help.
Most questions are answered in our FAQ section.
Frequently asked questions
What exactly do I receive?
You’ll receive a unique, personalized song created entirely from your story and preferred music style.
The song is delivered as a high-quality MP3 audio file via email — ready to play, share, and cherish as a memory for life! 💜
How long is the production time?
We take the time to craft something truly personal for you. Your custom song will be delivered within 3 days of placing your order. Need it sooner? We offer a 24-hour express delivery option for an additional $19.
How long is the song?
Most songs are between 3 and 4 minutes long, depending on your story and preferences.
Is the song fully personalized?
Yes — every song is written from scratch by our professional songwriters, based on your unique story and musical taste.
Can I write the lyrics myself?
Absolutely! You control the message and the meaning. Just describe what you want the song to express in up to 800 characters.
Want specific phrases or lines included? Let us know, and we’ll make sure they’re woven into your song.
Can I share the song with others?
Yes! The song is yours for personal use, and you’re free to share it with anyone you like. You’ll receive the file as a high-quality MP3 via email.
What if I’m not satisfied with the song?
We do everything we can to ensure you’re 100% happy with your song. If something needs to be adjusted, we’re happy to work with you to find a solution that meets your expectations. Your satisfaction is our top priority. 💜
Can I order a song in another language?
Our songwriters specialize in English lyrics, but we’re open to special requests. Send us an email with your idea and we’ll explore the possibilities together.
Can’t find what you're looking for? No worries — just fill out the contact form below and we’ll get back to you as soon as possible! 💌